ITOM Manager

Elanco(17 days ago)

Bangalore, IndiaOnsiteFull TimeSenior$80,000 - $120,000IT Operations

About this role

The ITOM Manager at Elanco is responsible for leading the ServiceNow ITOM module's strategy and implementation, collaborating with various teams to optimize IT operations, and ensuring alignment with best practices and industry standards. The role involves managing product backlogs, driving continuous improvement, and providing subject matter expertise in ServiceNow ITOM.

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Required Skills

ServiceNow
ITIL
ITOM
CMDB
Agile
Cloud Management
Discovery
Service Mapping
Event Management
Orchestration

Qualifications

Bachelor's degree in computer science, Information Technology, or a related field
5+ years in IT Operations or Infrastructure Management
ITIL v3 or v4 Foundation certification
ServiceNow Certified System Administrator (CSA)

About Elanco

elanco.com

As a global leader in animal health, Elanco provides innovation solutions to improve animal health and wellbeing. Making life better for animals, makes life better.

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