ITSM Administrator
Example Corp(18 days ago)
About this role
This role focuses on configuring and governing Jira and ITSM tools to enable reliable, ITIL-aligned service delivery. The position involves developing workflows, automations, and reports to optimize IT service management processes across multiple environments, supporting the overall mission to deliver IT and airborne solutions that protect and advance Australian interests.
Required Skills
- Jira
- ITSM
- ITIL
- Automation
- Workflow
- Reporting
- ServiceManagement
- Confluence
- IncidentManagement
- ProblemManagement
About Example Corp
leidos.comAcquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.
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