ITSM Governance Lead
New York State
About this role
Grace, a Standard Industries company, is seeking an ITSM Governance Lead to oversee service governance processes such as incident management, change management, problem management, and knowledge management. The role focuses on ensuring operational reliability, process standardization, and continual improvement within IT services.
Skills
Qualifications
About New York State
ny.govJob Board is New York State’s online employment portal, operated through ny.gov, that lists state government job openings and provides information on civil service employment and applications. It serves job seekers looking for careers with New York State agencies.
Recent company news
New York State Department of StateExisting Corporations and Businesses
Jan 1, 2026
Industrial CyberNew York introduces cybersecurity rules, $2.5 million grant program to strengthen water infrastructure defenses
8 hours ago
New York PostExclusive | Deep-pocketed NY trial lawyers on crash course with Hochul over car-insurance reforms
3 hours ago
Syracuse.com2 Syracuse sites among 25 nominated for New York, national historic registers
8 hours ago
Pensions & InvestmentsWaiting for the DOL, the defined contribution industry is proceeding slowly and cautiously to add private markets products to investment lineups
4 hours ago
About New York State
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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