ITSM Lead

Accenture Federal Services(4 hours ago)

Washington, DCOnsiteFull TimeSenior$106,300 - $221,100IT Operations

About this role

The role involves leading innovation and transformation initiatives in a large-scale Oracle-based federal IT environment, mentoring future IT leaders, and optimizing IT service management processes using technologies like AI and ServiceNow.

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Required Skills

Oracle
ServiceNow
ITIL
AI
ITSM
Automation
Leadership
Mentoring
Process Optimization

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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