ITSM Manager
Starr(18 days ago)
About this role
Starr Insurance Companies is seeking an experienced ITSM Manager to lead the development and management of IT Service Management processes and platforms within their infrastructure department. The role focuses on improving service delivery through automation, process optimization, and maintaining a robust Configuration Management Database (CMDB). It involves collaboration across teams and managing global ITSM best practices.
Required Skills
- ITSM
- ServiceNow
- BMC Helix
- ITIL
- Configuration Management
- Incident Management
- Change Management
- Asset Management
- Automation
- CMDB
Qualifications
- Bachelor’s degree in Computer Science or related field
- 5+ years experience in ITSM platforms
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