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700 GIA Services
The ITSM Senior Analyst supports the administration of IT Service Management practices with accountability for Incident, Major Incident, and Problem Management processes. The role translates ITIL 4 guidance into practical ServiceNow processes, ensuring predictability in detecting, communicating, and resolving service disruptions. The Analyst drives incident response effectiveness by reducing mean time to resolution and improving first-contact resolution rates.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 700 GIA Services.
700 GIA Services didn’t post a salary, so this is our estimate from similar listings.