IVR Quality Analyst
Arcotech
About this role
This role involves creating and executing test scripts for IVR systems, particularly focusing on Visual User Interface workflows, to ensure quality in voice recognition interactions. The position requires strong communication skills and experience with script writing and testing in the IVR space.
Skills
About Arcotech
artech.comArtech is a global staffing and workforce solutions firm that specializes in IT talent, managed services, and project delivery. The company provides contingent workforce, managed vendor/servicing programs, and strategic project delivery to help organizations scale technology teams and execute digital initiatives with flexibility and value. Branded around the idea "Intelligence is Human," Artech combines talent sourcing, workforce strategy, and delivery capabilities to drive outcomes across industries. Enterprises engage Artech for scalable, outcome-focused staffing and managed IT services.
About Arcotech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Arcotech.
Salary
$62k – $85k
per year