Japanese IT Operation Support Engineer
Hewlett Packard Enterprise(1 month ago)
About this role
A Japanese IT Operation Support Engineer at Hewlett Packard Enterprise provides onsite technical support from an HPE office, working within Customer Solution Centers to support business systems and applications. The role focuses on resolving hardware and software issues for customers, onsite engineers and authorized service providers while using case management tools. The engineer communicates in Japanese and advocates for customer needs across teams to maintain service delivery.
Required Skills
- Japanese
- Troubleshooting
- Problem Solving
- Hardware
- Software
- Storage
- Case Management
- Customer Service
- Remote Support
- Communication
Qualifications
- Apprenticeship/Certification
- Associate Degree
- Relevant Industry Qualification
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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