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JAVA Techno-Functional Support Role (4-7 Years) - Pune at FIS - ApplyBlast

JAVA Techno-Functional Support Role (4-7 Years) - Pune

FIS

2 months ago

3.5 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Medior

0 applicants

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About this role

The role provides technical and product support for global financial institutions using the company's platform, handling client queries, troubleshooting complex issues, and coordinating with engineering and product teams to ensure timely resolution and optimal platform usage. It involves client communication, training, escalation management, and collaboration with remote technical teams.

Responsibilities

Respond to complex technical client issues and provide resolutions
Collaborate with engineering and product teams to troubleshoot and debug applications
Manage client communications, escalations, and governance calls