Gamma Communications
The Jeopardy Lead for Enterprise Markets at Gamma manages escalations and coordinates service restoration for complex voice and UCaaS solutions supporting major UK businesses. This role acts as the primary Level 2 escalation point, ensuring timely customer communication, SLA compliance, and rapid incident resolution. The position involves proactive risk monitoring, supplier coordination, and continuous improvement to enhance service quality and customer experience.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2002
Gamma Communications is a UK-based business communications provider whose strapline is "Good Together" and whose mission is to "empower people at the heart of good business and good communications." It supplies cloud voice and unified communications, SIP trunking and hosted telephony, contact centre and collaboration platforms, plus broadband, mobile and managed network services for businesses. Gamma serves direct customers and partner/reseller channels, positioning itself on reliability, integration and service to help organisations modernise and simplify their communications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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