Jira Service Management Admin/ Business Operations Contractor

Drivemode(1 month ago)

HybridPart TimeMedior$72,698 - $102,181 (estimated)Operations

About this role

The Jira Service Management Admin at Drivemode will support the Operations team in configuring and managing Jira Service Management for procurement and accounts payable workflows. The role focuses on building and maintaining request types, workflows, dashboards, and knowledge bases to enable efficient self-service and agent operations. The position requires close collaboration with teams in the US and Japan and flexibility to accommodate cross-time-zone communication. This is a part-time, time-bound role contributing to operational excellence within a fast-growing EV-focused startup.

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Required Skills

Jira Service Management
Workflow Configuration
Form Modeling
Queue Management
Automation Design
Self Service Portals
Triage Rules
Prioritization Rules
Dashboard Creation
Confluence Management

+12 more

About Drivemode

drivemode.com

Drivemode, founded in 2014 by entrepreneurs from Zipcar and Tesla Motors, builds driver-focused mobile software aimed at fundamentally changing how people use technology in the car. Its core product is a simplified, hands‑free mobile experience — with large touch targets, voice controls and simplified access to navigation, music and messaging — designed to reduce distraction. Drivemode also provides a platform and partner integrations for automakers, carriers and developers who want to embed a safe, driver‑centric interface into vehicles and services.

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