Job Placement Success Coach

Stepful(5 days ago)

RemoteContractTrainee$36,000 - $41,600Student Operations

About this role

Stepful is seeking a Student Success Coach to provide first-line support to students, helping them navigate program requirements, resolve inquiries, and stay on track academically. The role involves working closely with students across various communication channels to ensure a positive educational experience. This is a fully remote, contract position focusing on supporting students in healthcare training programs.

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Required Skills

Customer Service
Communication
Problem Solving
CRM
Social Media
Help Desk
Documentation
Multitasking
Tech Support

About Stepful

www.stepful.com

Stepful is an online education platform designed to help individuals pursue and succeed in healthcare careers through affordable and flexible training programs. It offers courses leading to certifications in fields such as Medical Assistant, Pharmacy Technician, Dental Assistant, and Surgical Technician, emphasizing live instruction, interactive lessons, and personalized support for students. With over 30,000 graduates and partnerships with numerous clinical organizations, Stepful aims to empower students with the skills and confidence needed to thrive in the healthcare industry.

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