Journey Optimization Lead, VP
Barclays(4 months ago)
About this role
A Journey Optimization Lead (Vice President) at Barclays drives journey transformation and capacity creation across UK Business Banking operations. The role focuses on using data and management information to shape Target Operating Models and embed automation and AI. It works closely with cross-functional stakeholders to improve customer experience, operational efficiency, and control effectiveness.
Required Skills
- Process Optimization
- Journey Design
- TOM Design
- Automation
- Generative AI
- Data Analytics
- Stakeholder Management
- Figma
- Visio
- Blueworks
+8 more
Qualifications
- Lean Six Sigma Green Belt
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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