Empower AI
The Journeyman Computer User Support Specialist provides IT service desk support for the GSA Infrastructure Technologies, addressing time-sensitive needs of customers including VIPs and executives. The role focuses on ticket processing, resolution management, and delivering on-site technical assistance for hardware, software, and network connectivity issues. This position requires strong customer service skills to ensure user productivity and maintain detailed documentation of all support activities.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.