sunbit
The Junior Workforce Analyst supports the Customer Service leadership team by developing agent-level dashboards, monitoring real-time call queues, and analyzing key performance indicators to ensure accurate reporting. This role involves forecasting volume, collaborating with cross-functional teams on capacity planning, and leading process improvements to enhance efficiency in a multi-contact environment. The position requires strong analytical skills and proficiency in workforce management systems to drive strategic alignment and operational success.
Headquarters
Los Angeles, California, United States
Company Size
501-1000 employees
Founded
2016
Sunbit is a financial technology company that provides pay-over-time point-of-sale financing for everyday services like dental care, healthcare, automotive repair, veterinary care, and optical. Their platform delivers flexible installment plans and a fast, consumer-friendly approval flow that integrates at the merchant point of sale. Sunbit partners with retailers, clinics and service providers to boost conversions and average order value while using data-driven decisioning to manage risk. Businesses pick Sunbit for industry-tailored financing, simple integrations, and increased access to essential services for customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for sunbit.
sunbit didn’t post a salary, so this is our estimate from similar listings.
11% below the average for this role