Junior Amazon Connect Support Engineer
Miratech
About this role
A professional role focused on monitoring, troubleshooting, and ensuring the platform reliability of cloud-based contact center environments, particularly within CCaaS platforms like Amazon Connect. The role involves collaboration across teams to improve monitoring strategies and operational efficiency using various AWS tools and observability frameworks.
Skills
About Miratech
miratechgroup.comMiratech is a global IT services and consulting company that provides software engineering, digital transformation, cloud, cybersecurity, and customer experience solutions for enterprises. It supports clients with technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
About Miratech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Miratech.
Salary
$75k – $95k
per year