Junior Customer Care Manager (m/w/d)
roadsurfer
About this role
The Junior Customer Care Manager at roadsurfer is responsible for coordinating daily rental operations, ensuring smooth vehicle handovers and returns while prioritizing customer satisfaction throughout their journey. This role involves supporting the station management in team training and personnel planning to uphold quality standards in service delivery. Candidates should possess 2-3 years of experience in car rental, tourism, or a related field, along with strong organizational and communication skills in both German and English.
Skills
Qualifications
About roadsurfer
roadsurfer.comCamper rental and outdoor travel company offering camper van rentals, fleet operations, and related travel services.
Recent company news
Outdoor Sportswireroadsurfer Invites Travelers to Nationwide March Open House Events
1 week ago
5280 - Denver's Mile High MagazineI Tried a Roadsurfer Rental To See if It Would Make Camping With a Baby Easier
Aug 6, 2025
PhocusWireRV rental company Roadsurfer lands €85 million for expansion
Aug 6, 2025
RVBusinessEurope’s ‘roadsurfer’ Eyes Expansion into North America
Aug 6, 2025
BBVABBVA completes its first venture debt transaction in Germany with Roadsurfer for €25 million
Jul 29, 2025
About roadsurfer
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for roadsurfer.
Salary
$35k – $47k
per year