Junior Customer Excellence Consultant
Cargobase
About this role
Cargobase is seeking a Junior Customer Excellence Consultant to support post-sales customer onboarding, implementation, and engagement. The role involves assisting with customer setup, handling support queries, and managing customer relationships under mentorship.
Skills
About Cargobase
cargobase.comCargobase is a transportation management system (TMS) for enterprise shippers that helps optimize spot-buy and contract freight to reduce costs and boost profitability. Its platform centralizes transportation order management, spot & contract rate comparison, shipment execution, real-time visibility & tracking, and invoice audit to streamline bookings, unify communication, and catch billing discrepancies. By combining these capabilities, Cargobase enables logistics teams to lower freight spend, improve operational efficiency, and scale freight operations.
About Cargobase
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$20k – $40k
per year