Junior Customer Service Agent- Night Shift
Videoslots
About this role
Immense Group is seeking a Junior Customer Service Agent to provide exceptional support to players via live chat, email, and phone, ensuring a positive experience and helping with product and policy questions. The role includes participating in comprehensive training and supporting players with honesty and professionalism.
Skills
About Videoslots
immensegroup.comImmense is a digital product and experience agency that partners with organizations to design, build, and scale customer-facing products and platforms. They blend strategy, UX/UI design, engineering, and data to deliver end-to-end solutions from concept through launch and ongoing optimization. Working with startups and enterprises across industries, Immense focuses on accelerating digital transformation, shortening time-to-market, and driving measurable business outcomes through agile, user-centered teams.
About Videoslots
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Videoslots.
Salary
$30k – $45k
per year