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Junior Customer Support at Eupry - ApplyBlast

Junior Customer Support

Eupry

5 months ago

Raleigh, North Carolina, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Junior Customer Support role in the medical devices industry provides entry-level assistance to customers, handling inquiries and issues related to products. The position involves learning company processes and delivering responsive support to ensure customer satisfaction.

Responsibilities

Respond to customer inquiries via phone and email
Document and track support tickets
Assist with product troubleshooting

Skills

About Eupry

eupry.com

Headquarters

Copenhagen, Hovedstaden, Denmark

Company Size

51-200 employees

Founded

2014

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Eupry is a temperature compliance platform that provides a single GxP-compliant solution for monitoring, mapping, and calibration of temperature-critical environments. It markets itself as “one vendor, one solution” to simplify achieving GxP compliance across facilities and cold chains. The platform is described as “temperature compliance as a service,” a cloud-based system that gives organizations ongoing control over temperature data and regulatory-ready reporting. Built for life sciences and pharmaceutical contexts, Eupry unifies essential temperature workflows in one solution.