Junior Fraud Analyst

M-KOPA(1 month ago)

GhanaOnsiteFull TimeJunior$30,000 - $42,000Fintech

About this role

M-KOPA is hiring a Junior Fraud Analyst in Ghana to engage directly with customers, investigate and manage fraud cases, and support the company's mission of secure financial inclusion across Africa. The role involves customer engagement, fraud management, data analysis, and cross-functional collaboration to prevent fraud and enhance customer trust.

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Required Skills

Excel
SQL
Notion
Looker
Customer Service
Data Analysis
Fraud Detection
KYC
Documentation
Communication

Qualifications

Bachelor's degree or diploma in Business Management, Finance, Law Enforcement, or related field

About M-KOPA

www.m-kopa.com

M-KOPA is a pioneering company that provides smart devices and financial services designed to promote financial inclusion and economic growth in Africa. By offering affordable payment plans for smartphones, M-KOPA enables users to gain access to various services, including digital loans, health insurance, and device protection. With a strong presence in countries like Kenya, Ghana, Nigeria, Uganda, and South Africa, M-KOPA has forged a path for millions of customers, empowering them with tools for personal and business success. The company is committed to unlocking opportunities for everyday earners, ensuring they experience significant improvements in their quality of life.

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