Primary Goal
This role offers a Level 3 Information Communications Technician apprenticeship focused on the Support Technician pathway, providing hands-on experience in IT support within a fast-growing SaaS business. The position involves assisting customers with technical queries, troubleshooting issues, and collaborating with operational teams to ensure customer success. Apprentices receive comprehensive training, mentorship, and access to virtual labs to develop technical and customer service skills.
Headquarters
Birmingham, England, United Kingdom
Primary Goal is a UK-based apprenticeship provider that connects schools, businesses, and aspiring talent with tailored apprenticeship programmes focused on digital skills. They offer courses ranging from Digital Support Technician and Network Engineer training to Digital Educator and Leadership pathways. Their mission is to bridge the gap between education and industry by equipping learners with future-ready skills.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Primary Goal.
49% below the average for this role