Junior IT Support Engineer
Backbase(1 month ago)
About this role
An IT Support Engineer working within a motivated ICT team to provide first-line support to 1600+ global end users. The role sits on the ICT Service Desk and supports the employee lifecycle, ICT asset management, and continuous improvement of IT services. The position involves collaboration across teams and contributes to maintaining an efficient, user-focused IT environment.
Required Skills
- Ticketing
- Troubleshooting
- Networking
- MacOS
- Apple Devices
- Inventory Management
- Onboarding
- Offboarding
- Escalation
- Prioritization
+6 more
Qualifications
- CompTIA A+
- Professional Recognition
- Equivalent Experience
About Backbase
backbase.comBackbase is an AI‑powered banking platform that provides a composable, all‑in‑one digital banking stack for financial institutions. Its suite — covering engagement banking, customer onboarding, payments, and API‑driven integrations — accelerates development, modernizes customer experiences across channels, and helps banks unlock “Growth Mode.” Built on cloud‑native architecture with open APIs and developer tools, Backbase enables banks of all sizes to integrate with core systems, launch personalized services, and innovate faster.