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© All Rights Reserved. ApplyBlast.com
Miratech
We are seeking a Junior L1 Genesys Support Engineer to support Genesys Cloud projects by performing callflow updates, troubleshooting client issues, and adhering to strict SLA requirements within the PST time zone. This full-time, fully remote role involves processing alerts, creating tickets, and implementing fixes for L1/L2 level incidents while escalating complex issues to higher tiers. Ideal candidates are detail-oriented, patient problem solvers eager to develop their skills in support services and Genesys technology.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
1989
Miratech is a global IT services and consulting company delivering software engineering, digital transformation, cloud enablement, AI/ML, big data analytics, and customer experience (CX) solutions for enterprises. We support technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Miratech.
Miratech didn’t post a salary, so this is our estimate from similar listings.