Junior NOC L2 Engineer
smartnumbers
About this role
Smartnumbers is seeking a junior Network Operations Centre team member responsible for triaging customer queries, managing configuration, and supporting mission critical systems in a highly agile environment. The role involves troubleshooting network issues, supporting network changes, and providing technical support to customers within a SaaS infrastructure.
Skills
About smartnumbers
smartnumbers.comSmartnumbers is a voice-communications security company that helps contact centres and enterprises prevent fraud, maintain business continuity, and modernize voice operations. Their offerings focus on securing, monitoring and transforming voice networks to keep them reliable and compliant with regulatory requirements. Smartnumbers combines technology and services—covering fraud prevention, continuity planning and contact-centre transformation—to reduce risk and operational disruption. They work with businesses and service providers that need resilient, secure telephony and compliant customer interactions.
About smartnumbers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$33k
per year