Junior Provisioning Specialist

The Junior Provisioning Specialist role at iliad involves overseeing the end-to-end activation process for fixed network customers, managing complex provisioning situations, and supporting the call center to ensure a superior customer experience. The position requires collaboration with various stakeholders to handle connectivity orders, number portability, and troubleshooting, while monitoring provisioning alerts and working with internal network teams to resolve issues. This role is part of the Customer Operations team and focuses on maintaining high service standards and customer satisfaction.