Junior Service Desk Analyst
Alfa(8 months ago)
About this role
A Junior Service Desk Analyst in the Technical Operations team based in London acting as the first point of contact for end-user technical support across Alfa’s global IT services. The role provides exposure to full task lifecycles, routine maintenance, system monitoring and career development opportunities within a growing software company. It is aimed at candidates starting their IT careers who are keen to expand their technical knowledge and support skills.
Required Skills
- Windows 10/11
- Mac OS
- Office 365
- Video Conferencing
- Ticketing Systems
- Customer Service
- Troubleshooting
- Incident Management
- Asset Inventory
- Backup Monitoring
+2 more
Qualifications
- Relevant Technical Qualification
About Alfa
alfasystems.comAlfa is the premium provider of software to market-leading auto, equipment and wholesale finance businesses across the globe.
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