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Junior Support Engineer at Jobgether - ApplyBlast

Junior Support Engineer

Jobgether

7 days ago

Remote

Full Time

Junior

0 applicants

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About this role

The Junior Support Engineer role focuses on ensuring the stability and availability of devices, servers, and network infrastructure by managing incidents from identification to resolution. The position involves triaging tickets, collaborating with technical teams, and troubleshooting hardware and software issues to maintain service reliability. This role requires strong analytical skills and a commitment to delivering timely customer support within established service-level agreements.

Responsibilities

Triage and resolve incident tickets generated by monitoring systems
Troubleshoot mobile device hardware, software, and network connectivity issues
Coordinate with global sites and data center technicians to recover unresponsive hardware

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.