Junior Team Leader – Training & Project Support with Italian and French/German

NATIONAL(29 days ago)

Sofia, BulgariaOnsiteFull TimeJunior$52,667 - $70,964 (estimated)Training & Project Support

About this role

A Junior Team Leader – Training & Project Support will oversee a small team delivering training and project-related support for customer associates. The role is based in Sofia, Bulgaria on a full-time permanent contract and requires fluency in Italian and either French or German. You will join a large multinational organisation offering employee benefits and opportunities for development.

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Required Skills

Team Leadership
Training
Coaching
Performance Management
Quality Assurance
Reporting
Workforce Planning
Documentation
Call Handling
Communication

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About NATIONAL

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GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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