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© All Rights Reserved. ApplyBlast.com
Miratech
A Junior Technical Support Engineer leads and coordinates major production incidents across enterprise contact center platforms like Amazon Connect and Genesys. The role involves assessing severity, driving service restoration, communicating with stakeholders, and utilizing AI tools for documentation in a 24x7 command center environment.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
1989
Miratech is a global IT services and consulting company delivering software engineering, digital transformation, cloud enablement, AI/ML, big data analytics, and customer experience (CX) solutions for enterprises. We support technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Miratech.
Miratech didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role