Kaitohutohu Matua Taitōkai me te Tūkino Whānau | Family & Sexual Harm Senior Advisor

Whakarongorau Aotearoa

7 days ago

Christchurch, Canterbury Region, New Zealand

Hybrid

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Helpline Support Specialist provides non-judgmental support to callers experiencing family and sexual harm through multiple communication channels, including phone, email, SMS, and online chat. The role involves risk assessment, safety planning, referrals, and collaboration with external agencies.

Skills

Qualifications

Bachelor’s Degree in relevant fieldWork experience in counselling, addictions, nursing, psychology, psychotherapy, and social workRegistration with a relevant body within Mental Health and Addictions field

About Whakarongorau Aotearoa

whakarongorau.nz

Whakarongorau Aotearoa is New Zealand’s national telehealth provider that operates the National Telehealth Service. It delivers free health and mental‑health advice, support and information 24/7, 365 days a year, offering telehealth consultations, screening services and after‑hours care. The organisation aims to provide accessible triage, guidance and referral pathways so New Zealanders receive timely, appropriate care and reduced pressure on urgent services.