Key Account Executive (Retention and Upselling)
alphaiotabpo
About this role
Alpha Iota is hiring for a remote customer account manager responsible for managing customer relationships, providing excellent service, and maintaining client engagement across multiple channels. The role involves building rapport, supporting company goals, and developing skills through training and coaching.
Skills
About alphaiotabpo
alphaiotabpo.comAlpha Iota is a global business process outsourcing (BPO) company that delivers outsourced operations and workforce solutions to clients across industries. The firm emphasizes a people‑first culture, offering comprehensive training and upskilling programs to empower employees and create career opportunities. By combining talent development with technology‑enabled processes, Alpha Iota aims to provide reliable, scalable support that improves efficiency and customer experience for its partners.
About alphaiotabpo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for alphaiotabpo.
Salary
$30k – $50k
per year