Key Account Manager | Chinese Speaking - Jumia (Full Time)

Jumia(1 month ago)

MoroccoOnsiteFull TimeMedior$70,544 - $95,187 (estimated)E-commerce

About this role

The Key Account Manager will join Jumia's e-commerce team to lead growth and performance for strategic accounts across multiple categories. The role focuses on building long-term partnerships with clients, driving sales and profitability through category-focused commercial strategies, and using data-driven insights to inform decisions. The position involves close collaboration with cross-functional teams to ensure strong assortment, visibility, and a high-quality customer experience.

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Required Skills

Account Management
Relationship Management
Category Strategy
Sales Collaboration
Data Analysis
KPI Reporting
Negotiation
Customer Experience
Market Research
CRM Proficiency

+6 more

Qualifications

Bachelor's Degree in Business, Marketing or Related Field

About Jumia

jumia.com

Jumia is a leading pan‑African e‑commerce platform connecting consumers and merchants across multiple African countries through an online marketplace for electronics, fashion, home goods, groceries and more. It pairs marketplace listings with logistics and last‑mile delivery services plus a fintech arm (JumiaPay) to handle payments and merchant financial services. Jumia also operates verticals like food delivery and classifieds and provides seller tools, promotions, and localized customer support. Shoppers and businesses choose Jumia for its broad selection, integrated payments, and region‑specific fulfillment infrastructure.