Key Account Manager Spain 🇪🇸
Alan(1 month ago)
About this role
A Key Account Manager at Alan is responsible for managing a portfolio of up to 50 key accounts, each with revenues up to €100k ARR, ensuring client loyalty and engagement through strong relationships and a customer-centric approach. The role involves onboarding new users, analyzing consumption data, and proposing value-added solutions, as well as negotiating contracts, driving product improvements based on customer feedback, and collaborating with Sales for potential acquisitions. Successful candidates will have over three years of experience, strong analytical skills, and a passion for healthcare.
Required Skills
- Client Relationship Management
- Customer Engagement
- Onboarding
- Consumption Analysis
- Contract Renegotiation
- Product Feedback
- Change Management
- Cross-Selling
- Upselling
- Problem-Solving
+9 more
Qualifications
- Fluent in Spanish
- Advanced level of English
- Proven track record (> 3 years of experience) in addressing companies with more than 30k€ ARR
About Alan
alan.comAlan is a health technology company based in Paris that combines prevention and insurance to support individuals in managing their physical and mental health. Founded in 2016, Alan strives to deliver a unique user experience that empowers users to take proactive steps towards their health. The company offers personalized health solutions, making healthcare accessible and efficient through innovative digital tools. Alan aims to redefine the traditional insurance model by emphasizing prevention and comprehensive health support.
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