Jumia
The Key Account Manager at Jumia will own the end‑to‑end customer experience and growth for assigned key vendors, driving assortment strategy, promotions, and vendor collaboration across commercial, vendor experience, and marketing teams. The role focuses on business growth, stock availability, and strategic insights to enhance marketplace performance.
Jumia is a leading pan‑African e‑commerce marketplace that connects consumers with merchants across multiple African countries, with a large presence in Nigeria. The platform sells products across categories including electronics, fashion, home goods and groceries, and supports both third‑party sellers and Jumia‑managed inventory. Jumia also operates complementary services—Jumia Logistics for fulfillment and last‑mile delivery and JumiaPay for digital payments—plus apps and merchant tools tailored to local market needs. It targets consumers and small businesses by addressing regional challenges like limited banking access, fragmented supply chains, and demand for mobile‑first shopping.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jumia.
Jumia didn’t post a salary, so this is our estimate from similar listings.
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