Key Account Manager

The Key Account Manager manages and grows relationships with strategically important clients, serving as the primary point of contact to ensure satisfaction, retention, and revenue growth. The role involves understanding client needs to deliver customized solutions, leading RFQs, and coordinating with cross-functional teams to ensure service excellence. Additionally, the position focuses on risk and business continuity, acting as a trusted advisor to help clients identify, mitigate, and respond to operational and regulatory risks.