Key Holder

The Key Holder is a member of the Store Leadership Team at the Wonder World prototype store in Barton Creek Mall, Austin, TX, responsible for embodying the company's values and delivering a positive experience to customers and associates. This role involves leading by example in customer service, coaching peers, and supporting the Store Manager in maintaining store culture and operations. The position requires analyzing business KPIs, ensuring a safe and profitable store environment, and managing day-to-day activities including opening and closing protocols.