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Key Lead at Glossier - ApplyBlast

Key Lead

Glossier

15 days ago

3.2 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Manager

0 applicants

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About this role

The Key Lead supports the store's leadership team in creating inspiring customer experiences and fostering an inclusive, equitable environment for both staff and customers. This role involves active participation in front-of-house and back-of-house operations, leading team communication, and ensuring operational standards are upheld. The position requires a flexible schedule and a commitment to Glossier's people-first philosophy and brand values.

Responsibilities

Lead team communication and manage daily coverage needs
Coach team on customer experience principles and operational standards
Manage store opening and closing duties and vendor requests

Skills

About Glossier

glossier.com

Headquarters

East New York, New York, United States

Company Size

51-200 employees

Founded

2014

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Glossier is a direct-to-consumer beauty company that makes skincare, makeup, and fragrance products designed around simple, skin-first routines and everyday wear. Born from the Into The Gloss editorial community, the brand emphasizes clean, minimal design, community-driven product development, and several cult-favorite staples. Glossier sells primarily online with select physical showrooms and is known for its approachable, millennial/Gen Z aesthetic and conversational marketing.