Keyholder - NYC HQ and Showroom

Warby Parker(1 year ago)

New York, NYOnsiteFull TimeMedior$40,000 - $46,000Retail

About this role

The Sales Supervisor (Keyholder) at Warby Parker is a full-time retail leadership role focused on creating exceptional in-store customer experiences and representing the brand across U.S. and Canadian locations. The role supports store operations, steps in to lead when managers are absent, and contributes to process ideation and special projects. It emphasizes an inclusive, service-minded culture and comes with a range of benefits for full-time employees.

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Required Skills

Customer Service
Brand Communication
Product Knowledge
Style Advice
Process Improvement
Sales Leadership
Store Operations
Team Leadership
Inclusive Culture
Problem Solving

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About Warby Parker

warbyparker.com

Warby Parker is a design-driven eyewear company that designs and sells affordable prescription glasses and sunglasses directly to consumers through its website and retail stores. It’s known for stylish, thoughtfully made frames, a free Home Try‑On program and digital tools (including virtual try‑on) that simplify buying eyewear online. The company combines in‑house design and distribution with a social mission—its Buy a Pair, Give a Pair program funds or donates glasses and vision care to those in need.

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