Keyholder - Ponce City Market
Warby Parker(1 month ago)
About this role
The Sales Supervisor at Warby Parker is a frontline retail leader who represents the brand, drives customer-facing sales, and supports store operations and special projects. This role leads the sales floor and front-of-house in the absence of a manager, contributes to process ideation and improvement, and helps maintain an inclusive, service-minded store environment. The position emphasizes delivering exceptional customer experiences while fostering team collaboration and operational excellence.
Required Skills
- Communication
- Customer Service
- Product Knowledge
- Style Advice
- Team Leadership
- Store Operations
- Process Improvement
- Problem Solving
- Opening/Closing
- Inclusivity
About Warby Parker
warbyparker.comWarby Parker is a design-driven eyewear company that designs and sells affordable prescription glasses and sunglasses directly to consumers through its website and retail stores. It’s known for stylish, thoughtfully made frames, a free Home Try‑On program and digital tools (including virtual try‑on) that simplify buying eyewear online. The company combines in‑house design and distribution with a social mission—its Buy a Pair, Give a Pair program funds or donates glasses and vision care to those in need.
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