Knowledge and Instructional Documentation Specialist

This role is responsible for creating, maintaining, and improving high-quality knowledge and instructional documentation to support employees, HR partners, and advisors globally. The position ensures content accuracy, accessibility, and usability by translating complex processes into clear, consumable materials. Success requires strong technical writing skills, attention to detail, and the ability to work cross-functionally with subject matter experts. The ideal candidate understands foundational principles of passive learning, education, and design principles to create visually clear and practical content.