HighLevel

Knowledge Base Associate I

HighLevel

2 days ago
Remote
Full Time
Junior
0 applicants
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HighLevel
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About this role

A Knowledge Base Associate at HighLevel creates and maintains customer-facing documentation, collaborates with product and marketing teams, and ensures accurate and accessible product information.

Skills

Qualifications

2-3 years in SaaS, martech, or related field1–3 years creating customer-facing help documentationProficiency with screen-capture and video toolsDeep understanding of HighLevel platform
HighLevel

About HighLevel

gohighlevel.com

GoHighLevel is an all‑in‑one marketing and CRM platform built for digital marketing agencies to capture, nurture, and manage client leads and campaigns. It bundles CRM/pipelines, automated workflows, landing pages and funnels, email/SMS marketing, appointment scheduling, calling/tracking, and reputation management into a white‑label SaaS agencies can brand and resell. Agencies use GoHighLevel to consolidate separate tools, automate client funnels and communications, track performance, and deliver a turnkey branded software solution without building their own stack.

About HighLevel

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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