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Knowledge Infrastructure Program Manager at Mercury - ApplyBlast

Knowledge Infrastructure Program Manager

Mercury

2 months ago

3.9 on Glassdoor

New York, New York, United States

Onsite

Full Time

Senior

2 applicants

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About this role

The role owns Mercury's internal knowledge infrastructure, designing and maintaining a trusted context layer that captures what teams own, are building, and know. It involves building taxonomies, schemas, validation workflows, and automations to ensure information is accurate, discoverable, and useful for both employees and AI agents, and driving company‑wide adoption of standardized knowledge systems.

Responsibilities

Own Mercury's knowledge infrastructure and governance
Build the knowledge layer with AI engineering schemas and automations
Own the reporting layer for leadership and operational insight
Drive company‑wide adoption of standardized documentation systems
Continuously improve knowledge capture workflows and tooling

Skills

About Mercury

mercury.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2017

View Profile

Mercury is a fintech bank built for startups and tech-forward businesses, offering business checking and savings, cash management, virtual and physical cards, and integrated payments. It emphasizes an API-first platform and developer-friendly tools for automation, payouts, and treasury workflows, plus integrations with accounting and treasury software. Mercury operates through partner banks to provide FDIC-insured accounts and adds features like team controls, compliance tooling, and venture-focused services that appeal to fast-growing companies.