Knowledge Lead
Example Corp(19 days ago)
About this role
Leidos Australia is seeking a Knowledge Lead to govern and improve knowledge management processes across ICT operational domains. The role involves collaboration with operational teams to ensure knowledge assets are accurate, accessible, and aligned with ITIL standards, ultimately enhancing service quality and operational efficiency.
Required Skills
- ITIL
- Knowledge Management
- ServiceNow
- JIRA
- Operational Documentation
- Stakeholder Engagement
- Process Improvement
- Data Analysis
- ITSM Platforms
- Cybersecurity
About Example Corp
leidos.comAcquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.
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