Knowledge Management and AI Product Manager

The Knowledge Management and AI Product Manager at Truliant Federal Credit Union shapes the enterprise knowledge environment, ensuring information is organized, governed, and prepared for AI-enabled search and self-service. This role involves developing product strategy, creating governance standards, and leading cross-functional modernization efforts to make knowledge easier to find, trust, and maintain. The position requires balancing employee needs, business value, and technical feasibility to deliver scalable solutions.