BTI Solutions

Korean Bilingual IT Technical Support (Tier 2)

BTI Solutions(1 month ago)

Plano, TXOnsiteFull TimeSenior$101,950 - $138,434 (estimated)Information Technology
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About this role

A Korean/English bilingual Tier 2 IT Helpdesk Technician supporting enterprise IT operations. The role focuses on sustaining user productivity and ensuring high IT service quality within a Windows-based environment.

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Required Skills

  • Active Directory
  • Windows Support
  • Microsoft Office
  • Troubleshooting
  • Remote Support
  • SCCM
  • Ticketing Systems
  • PowerShell
  • VDI Support
  • MacOS Support

+1 more

Qualifications

  • Bachelor's Degree in Information Technology or Computer Science
  • CompTIA A+
  • CompTIA Network+
  • MCP
  • MCSA
BTI Solutions

About BTI Solutions

btisolutions.com

We provide temporary / contract staffing solutions to businesses that are looking to reinforce their team for a short-period of time. Our extensive candidate

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