Kundenberater - Helpdesk Advisor with German (m/f/d)

NATIONAL(4 months ago)

HybridFull TimeMedior$79,070 - $105,824 (estimated)Customer Support

About this role

Customer-facing Helpdesk Advisor with German (m/f/d) supporting an international, multicultural team from Plovdiv. The role focuses on assisting customers with inquiries, ensuring positive experiences, and contributing to a dynamic project in a flexible work model. The position is full-time and permanent with remote/hybrid flexibility after onboarding.

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Required Skills

German C1
Technical Support
Home Network
Line Measurements
Hardware Scheduling
Field Appointments
Customer Identity
Interdepartmental Coordination
Sales
Teamwork

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About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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