Kundenberater (-in) mit Deutsch

NATIONAL(1 month ago)

HybridFull TimeJunior$25,500 - $28,500Customer Service

About this role

Customer Service Advisor (German) responsible for assisting German-speaking customers, acting as a trusted contact to resolve inquiries and provide information. The role is based in Kraków with Capita and supports customers across multiple channels while contributing to a positive, multilingual work environment.

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Required Skills

Customer Support
Communication
Organization
MS Office
German C1
Problem Solving
System Updates
Multichannel Support
Shift Work

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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