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KYB Operations Lead, UK at Ramp - ApplyBlast

KYB Operations Lead, UK

Ramp

1 day ago

4.2 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Manager

0 applicants

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About this role

Ramp is seeking a KYB Operations Lead to manage the UK onboarding operation, overseeing operators, queue management, and complex case escalations. The role involves building decision standards, improving operational metrics, and collaborating with product and engineering teams to remove friction. This hands-on leadership position requires strong judgment on complex business customers and practical knowledge of the UK regulatory framework.

Responsibilities

Line-manage and develop UK operators to prioritize tasks and drive performance
Own queue management and resourcing for UK onboarding operations
Make final first-line decisions on complex cases and manage escalations

Skills

About Ramp

ramp.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2019

View Profile

Ramp is a spend management platform designed to simplify financial operations for businesses. It integrates corporate cards, travel, expense management, and accounts payable into a single solution to automate and enhance efficiency. Organizations leverage Ramp's tools to streamline financial workflows, optimize spending, and improve expense visibility, helping to control costs effectively. Additionally, Ramp aims to provide users with comprehensive insights and analytics for better financial decision-making.