Twilio

KYT Operations Specialist 1

Twilio(1 day ago)

RemoteFull TimeJunior$45,723 - $61,614 (estimated)Trust & Safety
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About this role

The KYT Operations Specialist 1 at Twilio works to protect the communications platform by identifying and preventing spam and fraudulent traffic. This full-time remote role focuses on maintaining network trust and compliance while collaborating across teams to support a safe messaging environment. The position is based in India and supports Twilio’s Know Your Traffic (KYT) efforts.

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Required Skills

  • Fraud Detection
  • Investigations
  • Data Analysis
  • Pattern Recognition
  • Customer Service
  • Communication
  • Google Suite
  • Project Management
  • APIs
  • Zendesk
Twilio

About Twilio

twilio.com

Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.

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